24 Apr, 2009
Posted by: pdjamez In: BCM
Total Quality Management is a process-oriented system built on the belief that controlling quality is not a central function but should permeate the entire organisation. Business Continuity is similar in the need to embed itself within the culture of the organisation. In an analysis published by the European Foundation for Quality Management (EFQM) they stated [...]
13 Apr, 2009
Posted by: pdjamez In: Embedding
Sometimes when speaking to business continuity practitioners you can be forgiven for thinking that the whole process is an exercise is ticking boxes and generating documents. Unfortunately, confusing the process and its products with the end goal will inevitably fail to deliver the expected result. The expected result and therefore the goal is of course [...]
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