I had titled this post what’s the point of business continuity but thought better of it. In response to the question there are a number of answers but I fear they do not appreciate the real benefit of the practice. Let us start with the basic response, it helps your business/organisation recover from foreseen and [...]
A couple of days ago Ken Simpson posted an interesting question in respect to resilience. As I promised yesterday I wanted to explore a definition in more detail. I have blogged about this previously, so my apologies for going over old ground, but as Ken has identified, a common understanding is key if we are [...]
02 Dec, 2009
Posted by: pdjamez In: Thoughts
Following on from my post yesterday regarding Want a Better Plan Get A Better Process, I started thinking about an event that happened in the dim and distant past. I was engaged by a multinational to audit one of their key business development projects and to look at the team capabilities and methodology being applied. [...]
I was intending to discuss risk and it’s relationship with resilience, but have decided to expand a little on the subject matter I touched on yesterday. So today’s talking point is: if Key Performance Indicators drive behaviour, then what happens when we don’t maintain a measure of resilience? Business metrics can be broken down into [...]
Tags:
Cost,
Efficiency,
Metrics,
predictability,
Process Improvement,
Productivity,
Profitability,
Quality,
Resilience,
Timeliness,
Utilisation
I recently ran a client assessment looking at the level of staff resilience within an organisation. I note this is a current theme with the publishing of a new framework by IBM: The Personal Side Of Business Continuity: Addressing Human Capital Management Issues During Crises“. Anyway, back to my client assessment. I carried out an [...]
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