I’ve noticed an increase in the use of terms such as agile and adaptability in the mainstream marketing materials of the usual suspects. I don’t doubt their sincerity but I suspect they are using the wrong shorthand. If you are an executive then the very last thing you want is an agile business. A business [...]
Last week’s series on measuring resilience was well received, so thank you to all who took the time to comment and email me. I had intended this series to run for a couple of more days, but I suspect if I continued working through my notes we would be well into next year with Measuring [...]
Talking Point: Is risk a good measure of the resilience of your business and therefore the efficacy of your business continuity process?
Within Business Continuity, and indeed most governance processes, risk is a trigger for action within the process. As a result the Business Continuity process should have a direct affect on the level of [...]
I was intending to discuss risk and it’s relationship with resilience, but have decided to expand a little on the subject matter I touched on yesterday. So today’s talking point is: if Key Performance Indicators drive behaviour, then what happens when we don’t maintain a measure of resilience?
Business metrics can be broken down into a [...]
Tags:
Cost,
Efficiency,
Metrics,
predictability,
Process Improvement,
Productivity,
Profitability,
Quality,
Resilience,
Timeliness,
UtilisationImagine a dashboard that tracks your progress in business continuity management. What would it look like? If you look at some of the suggested approaches they tend to cluster around proving the existence of the BCM process. As discussed in previous posts, although these indicate the maturity of the process it does not attempt to [...]
I’ve split this up into multiple posts already as it is a complex area for reasons that will become clear later. I think it is the complexity that drives some to measure the existence of the BCM process as opposed to the benefit it delivers. As I have stated before the existence of a comprehensive [...]
Today a comment on this blog by Ken Simpson has prompted me to put down my thoughts on resilience and measuring the efficacy of business continuity management. Ken has just started his Comtemplating … blog and I look forward to reading his own thoughts.
I have decided to split up my resilience measurements post up into [...]
Last year I sat with a Risk Manager of a large public body who had implemented a comprehensive business continuity programme. If we had run this manager’s programme through an assessment he would have no doubt had a high compliance score. However, he felt strongly that his organisation was no more resilient as a result [...]
I recently read an article by Michael Herrera which describes his companies approach to assessing the maturity of an organisations business continuity programme. His companies approach is similar to a number of assessment which I’ve seen published over the past few months. The idea of metrics being applied to business continuity is currently the hot [...]